• Follow Us -
About Us

About Abloom Care Services

Abloom Care Services is a disability care provider based in Brisbane, proudly extending our support across the Gold Coast. We specialise in complex care and high-needs NDIS support, an area that demands real expertise, patience, and consistency, not just good intentions.We started Abloom because too many families told us the same thing: they felt unheard, unseen, and exhausted navigating a system that wasn’t built around them. So we set out to do things differently. Every person we support has a story, a set of needs, and a life they want to live on their own terms, and our role is to help make that possible, one day at a time.

Abloom Care Services team providing personalised disability support

Our story began with our brother: the heart of Abloom

Before our brother became someone people described by a diagnosis, he was cheeky, athletic, charismatic and a natural leader, with a wicked sense of humour.

At 18, he experienced drug-induced psychosis.

For our family, that brought grief, uncertainty and years of worrying about what his future would look like. We watched him move through unstable accommodation, sleep in his car, struggle to maintain housing and fall through gaps in a system that often seemed to see his diagnosis or behaviour before it saw him.

But to us, he was still our brother.

That experience stayed with us as we built more than a decade of experience across behaviour support and complex disability care. Professionally, we saw the same problem in different forms: generic approaches, inconsistent support teams and people with complex needs being treated as though they were simply too difficult.

We knew there had to be another way.

Abloom was founded by us, sisters Erena and Kahui, from that meeting point between lived experience and professional experience. Kahui’s commitment to practical care also led her to establish GC Storehouse following the loss of her son, a charitable service providing low-cost food and household goods to people in the local community.

What drives us today is simple.

Complexity should never make someone less deserving of dignity, capable support or genuine understanding.

Behind every diagnosis, behaviour and support plan is a person.
And we intend to keep seeing them.

Kahui Dickins, Co-Director of Abloom Care Services

Co-Director Kahui Dickins (Kah)

Kah has over 10 years of leadership and community service experience, she is deeply passionate about helping people and creating meaningful change. As the founder of GC Storehouse Kah has built a thriving social enterprise providing food relief and affordable essentials to families across the Northern Gold Coast.

Recognised as a Westfield Local Hero Award recipient for Outstanding Community Leadership.

Kah is the pulse of Abloom’s company culture, effortlessly, building partnerships, and supporting the people in our business.

Kah thrives when managing teams including rostering staff, delegating responsibilities, overseeing work practices, identifying strengths in team members, and assigning tasks accordingly.

Her dedication reflects a strong belief that genuine impact begins with compassion, service and community.

Erena Hodgson, Co-Director of Abloom Care Services

Co-Director Erena Hodgson

Erena has over 11 years of disability sector leadership experience, with a strong focus on complex psychosocial disability, autism (PDA, Level 3), language disorder, behaviour support and high-support environments. She is deeply passionate about creating safer, more stable support for people whose needs are often misunderstood or difficult to sustain.

As Co-Founder of Abloom Care Services, Erena leads participant safety, complex care, behaviour support alignment, risk management and collaboration with allied health professionals.

Her approach is shaped by both professional experience and lived understanding of psychosocial disability, strengthening her belief that behaviour is communication and meaningful progress begins with safety, trust and the right support environment.

Erena thrives when working through complex situations, supporting teams to understand the person behind the behaviour, recognise communication and sensory needs, strengthen support strategies and bring stakeholders together around practical solutions.

Her leadership reflects a strong belief that exceptional care requires skilled people, honest communication, thoughtful planning and systems that make quality support sustainable.

Abloom Care Services leadership team supporting people with complex needs

Who We Support

Our team works with participants who often require high-needs care, including complex clinical needs, behavioural support, and round-the-clock assistance. We don’t shy away from complexity. It’s what we do best.

What Makes Us Different?

Consistency matters. Rather than rotating unfamiliar faces through a participant’s home, we prioritise continuity of care, so trust can genuinely build between our support workers and the people they care for. We also believe families and carers are part of the care team, not bystanders, which is why we listen closely and keep communication open at every stage.
Contact Abloom Care Services for disability support services

Where We’re Headed

As a registered NDIS provider, we’re held to the same standards we hold ourselves to. Whether you’re a participant, a family member, or a Support Coordinator, we’d love the chance to show you what dignified, dependable support looks like.

Extending Our Reach

As demand for quality disability support continues to grow, Abloom Care Services remains committed to expanding thoughtfully rather than quickly. We believe sustainable growth protects the quality of care participants receive. Every new team member joins because they share our values, ensuring the warmth and dignity behind Abloom stays consistent as we grow.